Edit, Trend, and Clone KPI
Advanced users can edit KPI definitions displayed on the Dashboard by clicking on the Edit link at the lower-right corner of each KPI.
An Edit KPI window opens allowing you to alter the KPI Description, display order, range, critical/alert/optimal value, and default format.
Clone KPI
A clone feature is available to copy an existing KPI to use as a starting point for a new KPI definition.
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Click Clone.
The Clone KPI window opens.
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Select the KPI you want to clone from the first field.
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Enter a name for the new KPI in the second field.
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Select the group to which the new KPI should belong from the third field.
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Click Apply.
The new KPI is created and displayed in the KPI list on the left.
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Select the new KPI and edit as needed.
Trend KPI
Maintenance Connection provides the ability to track trends for each KPI over time rather than just having a single snapshot of the KPI. Because of the complexity of tracking trends for KPIs, we highly recommend reaching out to your Implementation Consultant to help you set up KPI trending. MC Agent is required to gather KPI trending and the process can only collect trending information for integer based data, not text values.
Contact your System Administrator for additional information on modifying KPI definitions.
Track KPI Trend Data
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Click the Edit link in the lower-right corner of the KPI.
The Edit KPI window opens.
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Select Yes from the Trend? field.
This setting tells system to run the KPI formula once a day and record the calculated data.
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Click Apply.
The window closes.
View KPI Trend Data
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Click the Trend button.
A window opens.
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Select the KPI whose data you want to view from the field in the top-left corner of the window.
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Enter the date range you want to view using the options in the top-right part of the window.
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Click Apply.
Historical data for the KPI appears in a graph format by default.
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Select the Data tab to view results in a table format.
Interpreting Trend Data
The following definitions may help you interprit the data shown for KPI trending:
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P10 and P90 refer to the 10th and 90th percentiles, respectively. In other words, the P10 value occurs 10% of the time and the P90 value occurs 90% of the time.
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The Span is the difference between the P10 and P90 values.
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Median is the number in the middle of all your data.
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Mean is the average of all the data.
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The N value is a count the number of records used in calculating the KPI Value on a daily basis.
